Coronavirus (COVID-19) Patient/Carer Notice

Shared Vision

Continuity of care during COVID-19


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Important information

During this time of uncertainty as a result of COVID-19, we would like to assure you that the health and wellbeing of patients, carers, staff, doctors and healthcare colleagues continues to be our top priority.

Vision Eye Institute, through its management team and medical advisory board, has been closely monitoring the situation and responding to the latest advice from the Australian Government’s Department of Health and the Chief Medical Officer for the Australian Government.

Currently, all Vision Eye Institute clinics and day surgeries remain open. We have introduced strict social distancing practices to limit the number of people in our waiting rooms at all times.

We already have a number of strict hygiene protocols in place and have also implemented additional responses to further minimise any risk. These include but are not limited to:

  • Patients being advised not to present to our clinics if they have returned from overseas travel, have had contact with a confirmed or suspected case of COVID-19 or are unwell.
  • Patients being advised that they can only bring one carer with them to appointments.
  • All clinics engaging in two-hourly cleaning of all surfaces, with ample supplies of hand sanitiser for staff and visitors.
  • Indefinite postponement of all face-to-face CPD events – this includes our annual Victorian Eye 360 Conference.

This is a rapidly evolving situation and we will continue to update you as more information comes to hand.

If you have any questions or concerns please don’t hesitate to contact our referrer liaison team:

Thank you for your understanding during this challenging time.

Yours sincerely,

James Thiedeman
Chief Executive Officer
Vision Eye Institute

Have a question?

IMPORTANT: If you are concerned about your eyes and require an urgent consultation, DO NOT use this form. Please call one of our clinics during office hours or contact your nearest emergency department.

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