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Fact sheet

Preparing for your consultation


Preparing for your consultation

To help make your appointment go as smoothly as possible, we’ve put together some handy information below.

Booking a consultation

Please call the clinic to book an appointment. Let the receptionist know if you require an urgent appointment.

Remember to confirm the following details.


For information on clinic parking, please visit the individual clinic page.

What to bring

You may wish to bring a friend, family member or carer and a list of questions to the appointment to help you understand your condition and make an informed decision about your treatment plan.

Our clinics also have qualified orthoptists and optometrists on hand to help answer any questions you may have following your consultation with the ophthalmologist.

Waiting times

Our booking system is designed so that we can see patients as efficiently as possible and keep waiting times to a minimum.

However, unexpected situations/emergencies can and do arise because we treat a range of eye conditions, many of which can be sight-threatening and require immediate attention. As registered and professional healthcare providers, we have a duty of care to look after all of our patients to the best of our ability. Unfortunately, this sometimes means that our doctors and orthoptists may run over time.

While we never like to inconvenience patients, we hope that you can appreciate our aim of providing the highest level of care. Please be assured that the same priority service will be extended to you should it ever be required.

Have a question? Book a consultation

Have a question?

IMPORTANT: If you are concerned about your eyes and require an urgent consultation, DO NOT use this form. Please call one of our clinics during office hours or contact your nearest emergency department.